Returns & Refunds

At Daily & Beyond, we are committed to providing premium-quality clothing and ensuring your satisfaction with every purchase. If, for any reason, you are not fully satisfied with your order, we are here to assist with returns and refunds, as detailed in this policy. Please read carefully to understand the terms and conditions of our Returns & Refund Policy.

1. Eligibility for Returns

We accept returns of most products within 7 days from the date of delivery. To be eligible for a return, your item must meet the following criteria:

  • Unworn: The product must be in its original condition, free from signs of wear or damage.
  • Unwashed: Items that have been washed or laundered are not eligible for return.
  • Undamaged: Products must be returned without any damage, stains, odors, or signs of misuse.
  • Tags & Packaging: The item must have all original tags attached and be returned in the original packaging (if applicable).

Exceptions:

  • Customized or Personalized Products: These items are non-returnable and non-refundable unless they are defective or damaged upon receipt. This includes any products with custom prints, designs, or alterations.
  • Final Sale Items: Items marked as "Final Sale" or "Clearance" cannot be returned or refunded.

2. Return Process

To ensure a smooth return process, please follow these steps:

  1. Request a Return Authorization: Before sending any items back, you must contact our customer service team at info@dailyandbeyond.com within 7 days of receiving your order. Include your order number, the items you wish to return, and the reason for the return.

  2. Receive Return Instructions: After we review your request, you will receive a return authorization and instructions on how to ship the item(s) back to us. Please note that unauthorized returns will not be processed.

  3. Package Your Return: Ensure the item is securely packaged in its original condition, including all tags and packaging. Include a copy of your original receipt or order confirmation inside the package for reference.

  4. Ship Your Return: You are responsible for return shipping costs unless the item was defective or incorrectly shipped. We recommend using a trackable shipping method, as Daily & Beyond is not responsible for lost or damaged packages during transit.

3. Return Address

You will be provided with the appropriate return address once your return is authorized. Please do not send items to any address listed on the website without return authorization, as they may not be processed.

4. Refund Policy

Once we receive and inspect your returned item(s), we will notify you of the status of your return. Please allow up to 7-10 business days for the inspection and refund process.

Approved Returns:

  • If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
  • Refund Amount: The refund will include the purchase price of the returned item(s), excluding any original shipping fees, unless the return is due to a defective product or an error on our part.

Non-Refundable:

  • Shipping fees, customs duties, and taxes paid at checkout are non-refundable.
  • Items that do not meet our return criteria will not be eligible for a refund.

5. Exchanges

We currently do not offer direct exchanges. If you would like a different size, color, or style, please return the original item for a refund and place a new order for the desired product.

6. Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving the item. We will promptly work with you to resolve the issue, which may include offering a replacement or issuing a refund at no cost to you.

  • Proof of Defect: To expedite the process, please provide detailed photos of the damage or defect along with your order number when contacting us.

7. Non-Returnable Items

The following items are non-returnable and non-refundable unless they are defective or sent in error:

  • Customized or personalized products
  • Final Sale items
  • Gift cards
  • Items marked as non-returnable on the product page

8. Return Shipping Costs

  • You are responsible for covering the shipping costs for returning items, unless the return is due to a defective product or an error on our part.
  • In the case of defective or incorrect items, we will provide a prepaid shipping label or refund the return shipping cost upon receipt of the item.

9. Late or Missing Refunds

If you haven’t received your refund within 10 business days of receiving a refund confirmation from us, please take the following steps:

  • Check Your Bank Account: It may take some time for your bank or credit card company to process the refund.
  • Contact Your Payment Provider: Refunds may take additional time depending on your payment provider’s policies.
  • Contact Us: If you’ve completed the above steps and still have not received your refund, please reach out to us at [insert email/contact details], and we will assist you.

10. International Returns

If you are returning an item from outside the U.S., you are responsible for ensuring the package is correctly declared with the appropriate customs forms. Daily & Beyond is not responsible for delays or fees incurred due to customs clearance.

11. Contact Us

If you have any questions about our Returns & Refund Policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your experience with Daily & Beyond is smooth and satisfactory.

Daily & Beyond
Email: info@dailyandbeyond.com
Phone: +951-518-3165
Address: 7107, Estrella Ct. Eastvale, California - 92880

Thank you for shopping with Daily & Beyond. Your satisfaction is our priority, and we are dedicated to providing you with a seamless return experience.